FT Pharmacy Mgr (modified hrs) - Store 138 Cary, NC
Company: Harris Teeter
Location: Cary
Posted on: June 25, 2022
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Job Description:
SUMMARY: - -Provide world class customer service in stores as a
full-time forty (40) hour pharmacist and work to satisfy every
customer's needs by exceeding their expectations and making every
shopping visit an enjoyable and remarkable experience. - -Take
responsibility of the overall operation of the pharmacy, maximizing
controllable profit and minimizing expenses. - -Ensure all pharmacy
associates comply with current company standards and all Federal
and State regulations. - -Treat our customers and employees in an
ethical, respectful manner and promote an inclusive, efficient work
environment. - -Act as a responsible member of the community by
placing emphasis on the importance of safety and accuracy when
handling patient needs. - -Function as the pharmacy manager -by
carrying -out supervisory responsibilities including training of
associates, planning, assigning or directing work, addressing
complaints and solving problems.Essential Job Functions:
Primary job functions as the pharmacist are:
Perform all functions of the pharmacy manager, including but not
limited to supporting divisional, corporate and special
promotions
Perform special projects as determined by the Director of Pharmacy
or Pharmacy Operations Managers
Respond to pharmacy needs for relief coverage and travel locations
as needed. Cover all schedule needs both routine and emergency
Demonstrate a commitment to providing customer service that makes
all customers feel welcome, important and appreciated
Administer immunizations to customers following Harris Teeter's
standing orders and procedures
Complete clinical services according to relevant case load
Dispense or compound medications to customers pursuant to
prescriptions - following laws, regulations, policies, procedures
and ethics standards
Review prescriptions issued by prescribers to ensure accuracy and
determine formulas and ingredients needed
Verify the work of pharmacy technicians and interns, including the
accuracy of all prescriptions assembled and the determination of
formulas and ingredients needed
Evaluate new medications and existing medications within a patient
profile to ensure that there are no drug interactions prior to
filling prescription
Engage the pharmacy team to maintain appropriate day supply and
follow protocol on recalls
Follow all state and federal laws regarding annual department and
personal licensing application/renewal
Maintain established procedures for quality assurance, security of
controlled substances and disposal of hazardous waste drugs
Communicate information regarding on-going special programs with
department members when their department or job functions may be
impacted
Adhere to all company, local, state and federal laws and
guidelines, including HIPAA and fraud, waste and abuse
Comply with state and federal laws in regards to pharmacy
dispensing and the sale of pharmacy and non-pharmacy products
Promote trust and respect among the team
Must be able to perform the essential functions of this position
with or without reasonable accommodation
Ensure that professional standards, regulations, laws and
applicable guidelines and/or protocols are met by all pharmacy
employees
Check in vendors according to standards
Adhere to the most updated version of all company policies,
procedures and programs
Communicate with management about advertising, merchandising and
any errors seen affecting customer experience
Complete paperwork accurately and maintain appropriate records
Perform essential job functions throughout scheduled hours
accurately and efficiently, including but not limited to: data
entry, inventory, stocking, dispensing, reporting and sales of
prescriptions
Maximize gross profit and minimize operating expenses
Maintain records and reports related to pharmacy functions, volume
and sales. Review and analyze all financial reports and data. Make
timely and effective decisions based on this analysis
Listen to and handle complaints appropriately -
Maintain confidentiality of customer records and information -
Time management, including breaks and meals, of all pharmacy
personnel
Assist store leaders and associates in providing a positive
customer shopping experience and increase Harris Teeter's
reputation of world class customer service
Create an environment that enables customers to feel welcome,
important and appreciated
Understand and follow company guidelines regarding registers,
payment and transactions
Display a positive attitude while interacting with others -
Adhere to safety programs and procedures -
Report all illegal activity, including but not limited to robbery,
theft, or fraud
Reflect an appropriate and respectful business image to customers
and visitors in dress, demeanor and attitude. Never be rude to a
patient or customer
Assist in maintaining a clean and organized space, neat department,
including but not limited to the pharmacy, register, refrigerators
and blood pressure machine areas.
Behaviors/Skills:
Achieves results through teamwork: Open to diverse ideas, works
inclusively and collaboratively with others, holds self and others
accountable, involves others to accomplish individual and team
goals
Analytically Researches and Collects Data: Uses intuition and
experience to complement data
Communicates Effectively and Candidly: Communicate clearly and
directly, be approachable and relatable, engage people and help
them understand change, provide and seek feedback, actively listen,
and convey clear and strategic directions. Have excellent
interpersonal skills
Excels in Customer Service: Provide exceptional customer service
regardless of circumstance. -
Executes with Excellence: Action oriented, set clear expectations
and milestones and involved in problem solving
Leads Change and Innovation through Positive Influence: Demonstrate
strong character, build partnerships, model balance between work
and personal life, take responsibilities for self-development, role
model leadership qualities such as motivation, inspiration,
passion, trust, confidence and adaptability, work to coach and
develop others, embrace technology, put forward creative ideas,
champion and implement processes for improvement, take initiative
and ask for or offer help when needed. -
Manages People Well: Provide performance feedback and include staff
in planning, decision-making and facilitating the improvement of
processes, products and services
Puts Patients and Safety First: Act as a champion for the patients,
anticipating needs and exceeding expectations, in order to gain
their trust and respect. -Identify and correct conditions that
affect employee and patient safety.
Solve Problems: Identify, analyze and resolve problems efficiently
and effectively
Strives for Reliability and Punctuality: Report for work on time
and as scheduled. In the rare instance when you cannot avoid being
late or are unable to work as scheduled, your supervisor or
Manager-on-duty must be notified at least 2 hours in advance of
your scheduled start time so appropriate arrangements can be made.
-Be committed to meeting or exceeding goalsRequired
Keywords: Harris Teeter, Cary , FT Pharmacy Mgr (modified hrs) - Store 138 Cary, NC, Other , Cary, North Carolina
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