MultiVendor Operations Support Specialist

Company: Hired by Matrix
Location: Cary
Posted on: August 5, 2022

Job Description:

Job DescriptionIf you want more than just an assignment and to work with an organization that values your contribution to our growth AND has deployed a proprietary Consultant Appreciation Program (CAP) to continue to support your job search efforts in the future........Hired by Matrix could be just what you need. We are a distributed organization working with some of the premier Fortune 500 organizations across the US in multiple verticals and disciplines. If you embrace positive culture, a dynamic teaming approach, robust benefits, 401k matching, paid time off, and want more than just your next assignment........we are a great "Match."Hired by Matrix has been providing talent solutions to help organizations enhance team capacity for decades. As a full-service search firm, we have partnered with companies across industries, including Financial Services, Fintech, Consumer Goods and Services, Security and Logistics, Pharmaceutical / Biotech, Technology, Automotive, Engineering, and Healthcare.Job Description Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery. Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery. Processes incoming orders, inquiries and/or requests regarding products and/or services. Performs order management for assigned customers, manages and files clients' information in the information system. Supports customer remotely and onsite, and provides 1st level user support in case of arising issues. Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers. Cooperates with clients and sales representatives to clarify orders and issues. Participates in investigating and resolving commercial and/or technical problems. Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions. In Administration: Incumbent is expected to cope - due to experience - with multiple choice situations in number of processes and routines. Thinking is about applying/adapting the "right" procedure to a process or an issue arising. Unexpected situations need effective solution.Qualifications: 3 year vocational training + 3 years practical experience needed Basic knowledge and experience of principles, procedures, work routines and skills in the related field of work, gained through structured and focused 3-year vocational training period.Please submit your resume for consideration. Once submitted, feel free to contact for additional information.Approx. Duration: 12 Months About Hired by MatrixHired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full-service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option with a company match after one year.Equal Opportunity EmployerWBENC CertifiedWOSB CertifiedWe work hard to match our candidates with the right career opportunities. Let us find you a #MatrixMatch so you can reach your career goals!Connect with us on LinkedIn and see how we can impact your career!Hired by Matrix Career Center: https://www.hiredbymatrix.com/find-work/open-positions/

Keywords: Hired by Matrix, Cary , MultiVendor Operations Support Specialist, Other , Cary, North Carolina