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Front Desk Associate

Company: Art of Problem Solving
Location: Morrisville
Posted on: August 6, 2022

Job Description:

Job Description Art of Problem Solving (AoPS) develops educational opportunities for many of the most eager students in the world. Since 2003, we have trained tens of thousands of the country's top students, including nearly all the members of the US International Math Olympiad team, through our online school, learning centers, textbooks, and online learning systems. Over the years, our international online community of advanced problem solvers has grown to over 800,000 members. While our primary focus has been math for most of our history, we have expanded into new subjects, such as language arts, science, and computer science. As part-time front desk staff at our location in Morrisville , NC you will answer phone calls and emails, warmly welcome both current and prospective students and their families, and act as the friendly face of AoPS Academy while classes are in session. Additionally, in this role you will support campus operations by helping take inventory, tidying up the facility, and assisting the full-time staff with other campus procedures to ensure things are running smoothly. This is an in-person, part-time position at our Morrisville campus. Front Desk hours are weekday afternoons/evenings and weekends during the academic year with Monday through Friday day shifts available during the summer. The campus is currently looking for someone with WEEKEND AVAILABILITY (Friday - Sunday). Job Responsibilities: Serve as campus receptionist; answer the phone, respond to voicemails, and pass on relevant information to the appropriate staff member Manage and respond to customer inquiries both by phone and email Maintain multiple calendars, schedule meetings and ensure everything is up-to-date Use internal database to generate reports and lists Data entry Provide admissions assistance as needed with consultation requests, scheduling, and post-consultation follow-ups Organize and prepare classroom and office supplies Supervise students between classes Perform light cleaning duties; assume responsibility for the organization, operation, and appearance of the lobby and front desk area Participate in occasional outreach/in-reach opportunities Other duties as assigned Required / Preferred Knowledge, Skills, and Abilities: Experience confidently interacting with families and students (elementary through high school) Strong organizational and computer skills Excellent verbal and written communication skills; knowledge of correct grammar, spelling, and English usage Establish and maintain positive, effective working relationships with students, parents, staff, and the general public Ability to work both independently and collaboratively Maintain flexibility to effectively solve problems under pressure Administrative and/or customer service experience Proficiency with Google Workspace applications (i.e. Docs, Sheets, Calendar, etc.) Motivated to learn new technologies Maintain customer confidentiality Excited about our mission of motivating high-performing students Comfortable with basic first aid; training will be provided Lift up to 25lbs Benefits: Paid Sick Leave 401K retirement plan with company match Please note that in order to be considered for this position you must be legally authorized to work in the US. We are unable to offer sponsorship, including STEM-OPT and H-1B. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Keywords: Art of Problem Solving, Cary , Front Desk Associate, Other , Morrisville, North Carolina

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