HCS Epic Instruction Designer - IT Training User Support
Company: UNC Health Care
Location: Morrisville
Posted on: August 6, 2022
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Job Description:
Description This position may involve support of various
hospitals and health care systems within the UNC Health Care
System, but will be employed by Rex Hospital, Inc. (this includes,
but is not limited to, for purposes of payroll, health benefits,
retirement options, and applicable policies).
Become part of an inclusive organization with over 40,000 diverse
employees, whose mission is to improve the health and well-being of
the unique communities we serve.Summary:
This position is responsible for analysis, design and simulation of
the EMR system. Creates, conducts and maintains training programs
related to EMR. Creates process change by integrating new processes
with existing procedures. Communicates with staff and participates
in the implementation of these changes with impacted teams.
Responsibilities:
1. Analyzes, tests, and selects courseware design software and
training techniques to be used. Designs training program
collateral. Develops and programs online courseware and assessments
that support the specific work requirements of the user. Adapts
training design materials to align with the user's level of
responsibility. Analyzes operational process and workflows
essential to curriculum design.
2. Builds, tests, and maintains the training environment.
3. Conducts training/instruction of EMR applications, methods, and
processes.
4. Develops and manages project tasks on EMR, ensuring the
development/creation of training programs. Identifies required
activities and task dependencies across departments, resolving
process issues, managing schedules, and collaborating with ISD,
members of the project team and targeted users. Defines the EMR
application as it relates to the organization?s specific work
flows.
5. Develops short and long-term training schedules ensuring
appropriate resources are secured and proper communications are
released advertising availability of training.
6. Develops training plans, manner of delivery, and instructional
methods, including tools, tips, and other ideas promoting user
self-reliance. Manages updates to policy and procedure
documentation related to training.
7. Plans, schedules, supports and communicates project goals,
milestones, and deliverables.
8. Provides user support. Serves in a liaison capacity with the
user community on problem solving and identifying improvement to
new and existing operational systems.
Other Information Other information:
Education Requirements:
If in a Non-Clinical Area: Associate's degree in Adult Education,
Business Administration or related field (or equivalent combination
of education, training and experience).
If in a Clinical Area: Bachelor's degree in Nursing (BSN) from a
state-accredited school of professional nursing (or equivalent
combination of education, training and experience).
Licensure/Certification Requirements:
No licensure or certification required.
Epic certification within six (6) months from date of hire.
Professional Experience Requirements:
No prior experience required.
Knowledge/Skills/and Abilities Requirements:
Job Details Legal Employer: NCHEALTHEntity: Shared Services
Organization Unit: IT Training User Support Work Type: Full
Time
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:MorrisvilleExempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Cary , HCS Epic Instruction Designer - IT Training User Support, Other , Morrisville, North Carolina
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