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Bilingual Benefits Call Center Representative

Company: Conduent
Location: Cary
Posted on: August 7, 2022

Job Description:

About ConduentThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.Job DescriptionBilingual Benefits Call Center RepresentativeMultiple onsite opportunities in Cary, NC; Nashville, TN; El Paso, TX and Chesapeake, VAExcellent benefits and team atmosphereNo weekends!$18.50/hr Would you enjoy being part of a team that makes a difference in peoples lives? Do you love helping people solve complex problems and delivering solutions? Join Conduent today! About the Benefits call center Representative role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee health benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success. Requirements Were looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:

  • Excellent communication skills
  • Must be willing to work at our Conduent facility in Cary, NC; Chesapeake, VA or Nashville, TN
  • Must have proficient in Spanish and English
  • Keyboarding and MS Office proficiency
  • Great problem-solving skills
  • Ability to effectively multi-task
  • High school diploma, GED or college degree
  • Must have the ability to pass a background check, potentially including Employment and Education verification
  • In some instances, a drug test will be required
  • Must be 18 years or older Below is what youll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
    • Apply to the role and provide your basic profile information (2 minutes)
    • Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
    • If you qualify for the role, a recruiter will reach out to discuss the opportunity! Be part of the future Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! About ConduentThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments, creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. #HCS ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduents ADAAA Accommodation Policy.Required qualifications:
      • 18 years or older
      • At least high school diploma or equivalent or higher
      • Speaks English
      • Speaks Spanish

Keywords: Conduent, Cary , Bilingual Benefits Call Center Representative, Other , Cary, North Carolina

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