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Client Relations Coordinator

Company: Emerge - A Child's Place PLLC
Location: Cary
Posted on: September 25, 2022

Job Description:

Emerge Pediatric Therapy is looking for a Morning Client Relations Coordinator to add to their growing team! This person would be the first voice and face at our front desk that our clients see when coming to Emerge. The ideal candidate is a person who enjoys interacting with children and families and has a strong sense of responsibility and organization. Currently this position would have the working hours of 8-3pm Mon-Thursday, with a strong possibility of growing into a full time role. Why Emerge Pediatric Therapy? Our mission is to enhance the lives of the children we serve and the families who love them by providing a fun, nurturing, and supportive therapeutic environment. Responsibilities The Client Relations Coordinator's purpose is to ensure that the front desk operations are running smoothly and efficiently and that all persons who contact Emerge Pediatric Therapy feel supported and have a positive experience. Standard responsibilities of this position include:

  • Opening the office by means of checking voicemail, responding to outstanding information requests, and prepping materials needed for the incoming appointments.
  • Complete client check in procedures and manage any rescheduling needs
  • Correspond with new clients and manage receipt of incoming intake forms
  • Request and track client prescriptions from our clients Primary Care Providers
  • Handling incoming calls and routing them to the the appropriate person
  • Monitor email and HIPAA portals and route appropriate information
  • Making approved purchases for clinic upkeep
  • Additional tasks based on daily clinic needs
    • Positive outlook on life
    • Organized work ethic and strong attention to repetitive details
    • Exhibits responsibility and professionalism
    • Great verbal and electronic communication skills
    • Ability to start and foster relationships
    • Desire to learn and advance skill set
    • Driven to reach goals/targets
    • Effective and efficient problem solver
    • Excellent attendance record and punctuality
    • Likes to work in a fast paced environment with others
    • Enjoys the pediatric population and their families


Keywords: Emerge - A Child's Place PLLC, Cary , Client Relations Coordinator, Other , Cary, North Carolina

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