Remote Bilingual Patient Services Representative
Company: Affordable Care
Posted on: November 24, 2022
**Come join our team as a** **REMOTE** **Bilingual Patient Services
**Pay Rate $15.00/HR**
**This is a remote position! The Bilingual Patient Services
Representative** will provide best in class service by answering
patient inquiries via phone and email. **Candidates must be able to
speak Spanish** and need to successfully complete a 3-week paid
training class while achieving incremental performance goals.
Perfect attendance is required during training. Experience setting
appointments is helpful, but not required. In addition, our culture
is ideal for team players who are customer focused, self-motivated,
and achievement driven.
Full-Time employment is available and requires availability for
shifts between the hours of 8AM-9PM, Monday - Friday. Saturday
shifts may be available.
+ This is a remote position and hired applicants will be provided
with work equipment
+ Tremendous opportunity for growth - many advancement
+ Solid health, dental, vision, 401(k) and other benefits - short
wait time to enroll
+ 15 days of paid time off per year plus 9 paid holidays
**Current Shifts Availabe:**
08:00am-4:30pm/M-Th, 8:00am-4:30pm/S (EST)
+ Answer inbound calls from customers and provide accurate
information in a professional manner
+ Respond to customer inquiries via email
+ Set appointments for patients with a high level of accuracy
+ Assist support staff as needed to resolve customer issues and
perform database maintenance
+ Be receptive to feedback/coaching, meet/exceed performance goals,
display reliability, and embrace change
+ Initiate outbound calls pertaining to marketing call
+ **Must be Bilingual - Fluent in Spanish!**
+ 1-3 years of customer service experience (Required)
+ Sales Experience (Preferred)
+ Strong communication and grammar skills. (Written and oral)
+ Ability to work in a fast-paced, continually changing
+ Strong computer skills with the ability to use multiple
applications at once
+ Adept at building positive relationships with customers and
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**Job ID** _2022-19646_
**Category** _Patient/Customer Service Support_
Keywords: Affordable Care, Cary , Remote Bilingual Patient Services Representative, Other , Morrisville, North Carolina
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