Morning Guest Service Representative

Company: Nothing Bundt Cakes - Cary-Morrisville and Holly S
Location: Morrisville
Posted on: March 18, 2023

Job Description:

The Nothing Bundt Cakes, a Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.
Accountabilities/Duties:
Greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions.
Replenishes cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Seeking a professional, responsible , kind and mature individual.
MORNING POSITION from 8:30am-3pm Monday through Friday, part-time or full time available!

NO SUMMER POSITIONS AVAILABLE, seeking year round employment only!

Knowledge, Skills, and Abilities:
Exhibits high energy interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and providing a superior guest experience.
Part- Time and Full-Time Positions are available!

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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Keywords: Nothing Bundt Cakes - Cary-Morrisville and Holly S, Cary , Morning Guest Service Representative, Other , Morrisville, North Carolina