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Technology Business Management Analyst

Company: MetLife
Location: Cary
Posted on: September 15, 2019

Job Description:

Job Location: Cary, NC Role Value Proposition: The Performance Management team provides analytic solutions and services that enable employees to make better-informed and timely business and strategic decisions. The capabilities, reports, and analysis provided by the team serves as the core data, reporting, and analytic platform for the Global Technology Organization (GTO) of MetLife. We are seeking a dynamic and energetic individual with experience implementing/supporting Apptio’s custom and out-of-the-box solutions.  The right person will have a strong technology and financial management background to help drive the performance management vision, specifically centered on a Technology Business Management solution designed to position executives with the knowledge to manage and communicate the cost, quality, and value of IT Services. The ideal candidate will possess a unique blend of business and technical acumen; a big-picture vision and the drive to make that vision a reality. This role requires development into a trusted source by close collaboration with IT and Finance professionals at all levels within the organization. Key Responsibilities: Translate executive vision into technical requirements. In addition to, gathering functional and business requirements and translating information into a working set of operational and financial models, dashboards, and management reports. Collaborate to be a trusted SME with IT Executives, Service Owners, and Finance on IT Total Cost of Ownership, financial metrics, and cost transparency initiatives. Import, transform, and rationalize data from systems of record such as Service Now, General Ledger, Fixed Assets, Ariba, etc. aligned to our data governance standards and practices. Operationalize cadences for loading, validating, and reviewing data on timely basis. Work with international teams to develop and align Apptio tools across the organization. Essential Business Experience and Technical Skills: Required: Bachelor’s degree Experience implementing and/or supporting Apptio Strong quantitative and analytical skills for financial modeling and analysis; including big data and data management structures using MS Excel or Access Strong leadership and organizational skills - capable of motivating and managing teams to deliver desired results Excellent communication and presentation skills to executive personas Preferred: Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations, capital and operating expense handling, program portfolio management, and application/ infrastructure support Understanding of IT infrastructure domains, including data centers, network/ communications, server utilization, virtual environments, storage, application development, and end-user services Knowledge and application of relational database concepts SAFe/Agile Exposure Solid ITIL or Service Management background or experience in the financial services industry At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.” MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law. MetLife maintains a drug-free workplace. For immediate consideration, click the Apply Now button. You will be directed to complete an on-line profile. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job. Requisition #: 111589

Keywords: MetLife, Cary , Technology Business Management Analyst, Other , Cary, North Carolina

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