CaryRecruiter Since 2001
the smart solution for Cary jobs

Customer Experience Associate I

Company: Conduent
Location: Cary
Posted on: October 14, 2019

Job Description:

About ConduentConduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world. Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.Job Description--- Executes routine inbound and outbound call center activities concerning the business products/services, using a standard script and established guidelines and under supervision, in order to meet SLAs

--- Ascertains nature of the transaction/call and assesses whether it can be handled in place, needs to be transferred, or further follow-up is required, in order to provide client with appropriate resolution.

--- Provides customer with appropriate standard information requested.

--- Derives all necessary information from customer to update database.

--- Understands when to seek help and/or escalate to a more senior role.ClosingConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

Keywords: Conduent, Cary , Customer Experience Associate I, Other , Cary, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Class A OTR Trucking Job-Home Every Week!
Description: Cargo Transporters is now hiring Class A OTR Truck Drivers Home Every Week Call TODAY 888 341-7110 br br Benefits: br Start Now br br Home Every br Week br Benefits br Our Top Performing (more...)
Company: Cargo Transporters
Location: Rocky Mount
Posted on: 10/15/2019

Bid On Local Remodeling Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Danville
Posted on: 10/15/2019

CDL-A Flatbed Truck Driver Earn up to $85K a Year!
Description: Western Express is hiring CDL -A truck drivers of ALL levels of experience. If necessary, we will pay you to train with some of our best team members in
Company: Western Express
Location: Rocky Mount
Posted on: 10/15/2019


Get paid to shop, help people save time
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Chapel Hill
Posted on: 10/15/2019

Bid On Local Painting Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Rocky Mount
Posted on: 10/15/2019

Warehouse Laborer
Description: Warehouse/Shopper Team Member Seasonal, Part-Time, Flexible Hours Shifts: Over-night, Sunrise, Day, Twilight, Weekend Location Raleigh, Durham Job opportunities vary by location. We update postings (more...)
Company: Amazon
Location: Chapel Hill
Posted on: 10/15/2019

Speech Language Pathologist Travel Job in Danville, VA
Description: Provide professional assessments, diagnosis and treatment plans for patients at state-of-the-art facilities across the U.S. while working to prevent communication and swallowing disorders. We'll use (more...)
Company: Jackson Therapy Partners
Location: Danville
Posted on: 10/15/2019

Online English Teacher - Start at $20 per hour!
Description: Work-from-Home Online Teaching Opportunity Control your days, work remotely, AND change lives Teach English online to kids in China ages 6 to 10 with EF Education First, the world's largest private (more...)
Company: Education First
Location: Rocky Mount
Posted on: 10/15/2019

KFC Team Member
Description: If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you. KFC Team Member 762 Piney (more...)
Company: StaffAttract
Location: Danville
Posted on: 10/15/2019

Filling Tech II 2nd Shift 3pm-11pm
Description: ROLE SUMMARY br The Filling Technician II is responsible for the operation of production equipment, performing routine maintenance, preventative maintenance, change over's, adjustments, and repairs (more...)
Company: Pfizer Inc.
Location: Rocky Mount
Posted on: 10/15/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Cary RSS job feeds