HCS IT Business Analyst - IT Affiliate Support
Company: UNC Health Care
Location: Moncure
Posted on: February 25, 2021
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Job Description:
DescriptionBecome part of an inclusive organization with over
30,000 diverse employees, whose mission is to improve the health
and well-being of the unique communities we serve.This position may
involve support of various hospitals and health care systems within
the UNC Health Care System, but will be employed by Rex Hospital,
Inc. (this includes, but is not limited to, for purposes of
payroll, health benefits, retirement options, and applicable
policies) Summary:
Serves as a liaison between the business community and the IT
organization in order to provide technical solutions to meet user
needs. Analyzes business unit(s) operations to understand their
strengths and weaknesses to determine opportunities to automate
processes and functions. Possesses expertise in the business
unit(s) they support, as well as, an understanding of the IT
organization's systems and capabilities. Enhances the organization
by driving the evolution of customer-oriented, cost effective, and
integrated business solutions.
Responsibilities:
1. Actively participates in the evaluation of systems to ensure
standardization across the health system based on best practices
and regulatory compliance. Participates in designated committees to
develop an understanding of and facilitate business and clinical
needs for technology. Collaborates with organizational project
teams to ensure system development and implementation supports best
department practices and workflow efficiency.
2. Analyzes user requirements, procedures, system capabilities and
issues to automate processing or to improve existing system flow by
working directly with departments within the organization to
understand business processes, analyze current operational
procedures, identify and resolve issues, and learn specific system
requirements and specifications.
3. Collaborates with IT support to provide exemplary customer
service to all business units.
4. Ensures that new/revised software produces desired results by
testing its functionality, directing end-user involvement in
testing and piloting with end-users to include the
creation/revision of test scripts.
5. Interfaces with external vendors to support the implementation
and development and delivery process.
6. Maintains solid technical competence of assigned customer
systems while understanding the integration and interaction of all
supported systems. Improves work processes by applying standard
methodologies for business and clinical. Possesses an understanding
of technological trends and uses this knowledge to bring solutions
to business unit(s) supported to enhance the enterprise's
competitive edge.
7. Participates in implementation of new and updated technology
projects throughout the organization.
8. Participates in the problem management process to include
reporting defects/problems, performing simple diagnostics to either
resolve issues or obtain diagnostics to assist in investigating and
resolving problems.
9. Reviews computer system capabilities and workflow to determine
if requested application or modification is possible within
existing systems.
10. Translates high level business requirements into functional
specifications and educates the IT organization on the direction of
the business. Assists in the business process redesign and
documentation as needed for new technology. Prepares educational/
instructional materials (system documentation, workflow/ program
flowcharts) to document business processes and system
information.
Other InformationOther information:
Education Requirements:
? Bachelor's degree in Computer Science, Information Systems
Management or related field (or equivalent combination of
education, training and experience).
Licensure/Certification Requirements:
? No licensure or certification required.
Professional Experience Requirements:
? If a Bachelor's degree: Three (3) years of experience as a
business analyst or project manager.
? If an Associate's degree: Seven (7) years of experience as a
business analyst or project manager.
? If a High School diploma or GED: Eleven (11) years of experience
as a business analyst or project manager.
Knowledge/Skills/and Abilities Requirements:
? Excellent analytical and communication skills. Ability to work
well in a team environment. Demonstrated ability to successfully
manage multiple tasks simultaneously. Highly responsive to internal
customers.
Job DetailsLegal Employer:NCHEALTHEntity: Shared Services
Organization Unit: IT Affiliate Support-Work Type: Full Time
Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of
Job: US:NC:KinstonExempt From Overtime: Exempt: Yes
Keywords: UNC Health Care, Cary , HCS IT Business Analyst - IT Affiliate Support, Professions , Moncure, North Carolina
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