Business analyst

Company: Solarwinds, Inc.
Location: Morrisville
Posted on: April 5, 2021

Job Description:

Overview In this role, you will be a subject matter expert for all processes and subscription billings systems capabilities for the Revenue Operations team. You will own the role of recognized problem-solver for the subscription billing systems to support Revenue Operations. You will be an integral part of the billing consolidation and quote to cash projects that are underway along with the integration of new business units. You will have a solid foundation of finance knowledge to leverage in understanding business problems and opportunities and translating them to systems utilization. Responsibilities Duties include but are not limited to: Improving efficiency and scalability of processes, ensuring the highest level of quality within our operations and minimizing operational risk. Develop systemic solutions that enable the business to move quickly, act with insight, and continue to excel. Develop and maintain a variety of reports and data analysis to assure and evaluate the effectiveness of Revenue Operations functions. Maintain a holistic view of all business processes and users in the systems to understand cross- functional impacts with regard to configuration, process, workflow and reporting. Perform mass updates, imports, and exports of data using templates and/or usage files. Create and Maintain SKU's and Price Books in the Subscription Billing Systems. Take creative liberty (in secure non-production environments) to deconstruct existing processes and systems and find new paths forward. Execute Ad Hoc reporting and analysis related to Revenue Operations. Support and facilitate system training of new Finance team members. Support testing for enhancements prior to implementation to ensure daily operations are not adversely impacted. Partnering across Revenue Operations and with Internal Business Partners in building a scalable model for the quote to cash function within system parameters. Work with Stakeholders to define requirements that support evolving business needs. Document and train on processes for new business and business challenges and adapt/drive new best practices for the team and organization. Other responsibilities include but not limited to participation in special projects, acquisition integration, ERP implementation, system enhancements or ad hoc analysis as assigned. Qualifications Core Competencies: To be successful in this role you must be able to demonstrate: Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires. Technical Expertise: The ability to demonstrate depth of knowledge and skill in project management. Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. Flexibility: Openness to different and new ways of doing things. Thoroughness: Ensuring that one's own and work are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled. Experience: This position requires a minimum of 4 years of progressive experience in business analysis and 2+ years' working with subscription billing systems is strongly preferred. Strong in process improvement & methodology. General understanding of GAAP & SOX controls. Excellent organization skills with attention to detail and completeness. Hands-on, self-starter with a strong work ethic and can-do attitude. Strong communication skills and ability to communicate key information and status to stakeholders. Proven ability to influence without authority. Strong Business Acumen. Education: Bachelor's degree in Business, Finance or related field. Technical Skills: Highly Proficient in Microsoft Office (including advanced Excel skills), experience with Jira, SQL, Salesforce and subscription-based billing applications. Core Competencies: To be successful in this role you must be able to demonstrate: Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires. Technical Expertise: The ability to demonstrate depth of knowledge and skill in project management. Results Orientation: The ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them. Flexibility: Openness to different and new ways of doing things. Thoroughness: Ensuring that one's own and work are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled. Experience: This position requires a minimum of 4 years of progressive experience in business analysis and 2+ years' working with subscription billing systems is strongly preferred. Strong in process improvement & methodology. General understanding of GAAP & SOX controls. Excellent organization skills with attention to detail and completeness. Hands-on, self-starter with a strong work ethic and can-do attitude. Strong communication skills and ability to communicate key information and status to stakeholders. Proven ability to influence without authority. Strong Business Acumen. Education: Bachelor's degree in Business, Finance or related field. Technical Skills: Highly Proficient in Microsoft Office (including advanced Excel skills), experience with Jira, SQL, Salesforce and subscription-based billing applications. Duties include but are not limited to: Improving efficiency and scalability of processes, ensuring the highest level of quality within our operations and minimizing operational risk. Develop systemic solutions that enable the business to move quickly, act with insight, and continue to excel. Develop and maintain a variety of reports and data analysis to assure and evaluate the effectiveness of Revenue Operations functions. Maintain a holistic view of all business processes and users in the systems to understand cross- functional impacts with regard to configuration, process, workflow and reporting. Perform mass updates, imports, and exports of data using templates and/or usage files. Create and Maintain SKU's and Price Books in the Subscription Billing Systems. Take creative liberty (in secure non-production environments) to deconstruct existing processes and systems and find new paths forward. Execute Ad Hoc reporting and analysis related to Revenue Operations. Support and facilitate system training of new Finance team members. Support testing for enhancements prior to implementation to ensure daily operations are not adversely impacted. Partnering across Revenue Operations and with Internal Business Partners in building a scalable model for the quote to cash function within system parameters. Work with Stakeholders to define requirements that support evolving business needs. Document and train on processes for new business and business challenges and adapt/drive new best practices for the team and organization. Other responsibilities include but not limited to participation in special projects, acquisition integration, ERP implementation, system enhancements or ad hoc analysis as assigned.

Keywords: Solarwinds, Inc., Cary , Business analyst, Professions , Morrisville, North Carolina