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Production Support Engineer

Company: DISYS
Location: Cary
Posted on: January 13, 2022

Job Description:

If you are looking for an IT business facing role this is a great opportunity. You will be expected to resolve production issues and own the communication with key stakeholders. You will proactively contribute and maintain monitoring tools, processes, and knowledge articles in support of application management, recovery, and instrumentation. Come and learn the Bank's processes covering incident, problem and change management so that you can contribute to the operation of the team. We Offer You:

  • We offer competitive health and wellness benefits, empowering you to value life in and out of the office
  • An environment that encourages networking and collaboration across functions and businesses
  • Conveniently located nature trails, accessible year-round Your Key Responsibilities: - Technical knowledge UNIX, SQL, and EXCEL, as well as excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organization - Manage the estate of Windows and UNIX application and database servers, with an emphasis on using & refining Geneos monitoring to proactively maintain stability - Experience of supporting applications in a trading floor environment - Hands on and proficient with UNIX / LINUX /Windows commands - Experience of Electronic Trading businesses in Investment Banking - Experience with real-time pricing & risk systems would be an advantage Skills and Experience:
    • Experience in production support/management with strong ability and initiative to troubleshoot all manner of IT related issues
    • Experience in ITIL incident management and problem management processes
    • Good understanding of Solaris/Linux, with the ability to write shell scripts in bash/ksh
    • Oracle, or other relational database experience with the ability to write complex SQL queries
    • Knowledge of deploying and managing applications in application hosting environments

Keywords: DISYS, Cary , Production Support Engineer, Professions , Cary, North Carolina

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