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Applications Systems Analyst - ISD Ambulatory Services

Company: UNC Health Care
Location: Morrisville
Posted on: March 17, 2023

Job Description:

Job Description
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. This position may involve support of various hospitals and health care systems within the UNC Health Care System, but will be employed by Rex Hospital, Inc. (this includes, but is not limited to, for purposes of payroll, health benefits, retirement options, and applicable policies.Summary:
The System Analyst couples knowledge of business practices/operations with knowledge of information systems to implement, maintain, and support UNC Health applications. Duties and Responsibilities include but are not limited to:

  • Applies best practices to the management of the information system life cycle.
  • Functions as primary liaison between the practice and support departments/ teams at UNCH;
  • Analyzes customer requirements; researches, designs, acquires, and implements innovative systems.
  • Coordinates and operationalizes simple to complex projects with direction.
  • Identifies areas for procedural improvements. Provides detailed specifications describing functions to be automated.
  • Assists in the evaluation and revision of existing information systems.
  • Identifies gaps in efficient workflow adoption at all practice sites of UNCH;
  • Analyzes modify designs, and researches information systems and processes.
  • Responds to end-user requests for issue resolution and works to resolve problems quickly and accurately;
  • Assists with enhancement requests of end users, documentation, and prioritization as well as efforts to reduce the variation of clinical processes throughout practice workflows.
  • Makes oral and written presentations to project teams, management, and other departments.
  • Works with the QI team to design and configure requested clinical templates and/or forms for enabling a more efficient workflow; Area of responsibility: Ambulatory Services, Population Health, Virtual Care, Unified Communications, Post-Acute Care, etc. Operational Experience:
    • Physician Practice experience Practice manager/Clinical staff
    • Population Health experience
    • Provider and/or Practice efficiency improvements
    • Provider billing
    • Quality improvement
    • Training
    • Evaluate and Designing workflow enhancements Other Information
      Education Requirements:
      * Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
      Licensure/Certification Requirements:
      * No licensure or certification required.
      Professional Experience Requirements:
      * If a Bachelor's degree: Two (2) years of IT systems and/or operational experience.
      * If an Associate's degree: Six (6) years of IT systems and/or operational experience.
      * If a High School diploma or GED: Ten (10) years of IT systems and/or operational experience.
      Knowledge/Skills/and Abilities Requirements:
      * Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

      Job DetailsLegal Employer: NCHEALTHEntity: Shared Services
      Organization Unit: ISD Ambulatory Services Work Type: Full Time
      Standard Hours Per Week: 40.00Work Schedule: Day JobLocation of Job: US:NC:MorrisvilleExempt From Overtime: Exempt: Yes
      This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

      Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Keywords: UNC Health Care, Cary , Applications Systems Analyst - ISD Ambulatory Services, Professions , Morrisville, North Carolina

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