Sr. SAP Sales and Distribution (SD) consultant

Company: TechDigital Corporation
Location: Cary
Posted on: March 20, 2023

Job Description:

Job Description :
Responsibilities

• Assist end users on site with inquiries and incidents/problems
  
• Take ownership of problems until full resolution
  
• Provide solutions as appropriate on the spot
  
• Provide follow-up to the user on the status of the problem until resolution
  
• Verify problem resolution prior to closure
  
• Escalate the problem as required
  
• Record incident in the Panaya system
  
• Escalate issue resolution with Hypercare Command Centre and other NAMT Hypercare resources
  
• Provide advanced problem resolution for Level 1 problems as escalated
  
• Determine the functional area of the problem being reported, e.g. process, data, systems, training, etc.
  
• Provide detailed analysis of the problem
  
  
  It is imperative the resources are experienced for at least 5 years in SAP with priority in the following process areas:
  
  
  
• 
  
  
• Logistics and distribution
  
  
  
• Delivery processing
  
• Outbound delivery processing
  
• Shipping, (via Process Weaver)
  
• Returning goods to factory
  
  
  
• Plant Warehouse Management
  
  
• Inbound Processing
  
• Putaway Process
  
• Outbound Processing
  
• Stock Removal Process
  
• Goods Movements
  
• Shop floor Replenishment
  
• Physical inventory
  
• Cycle Counting
  
  
  
• Material Management
  
  
• Supply Planning
  
• Item Creation (via Fletch)
  
  
  
  
  
  

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