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Sr. SAP Sales and Distribution (SD) consultant

Company: TechDigital Corporation
Location: Cary
Posted on: March 20, 2023

Job Description:

Job Description :

  • Assist end users on site with inquiries and incidents/problems
  • Take ownership of problems until full resolution
  • Provide solutions as appropriate on the spot
  • Provide follow-up to the user on the status of the problem until resolution
  • Verify problem resolution prior to closure
  • Escalate the problem as required
  • Record incident in the Panaya system
  • Escalate issue resolution with Hypercare Command Centre and other NAMT Hypercare resources
  • Provide advanced problem resolution for Level 1 problems as escalated
  • Determine the functional area of the problem being reported, e.g. process, data, systems, training, etc.
  • Provide detailed analysis of the problem

    It is imperative the resources are experienced for at least 5 years in SAP with priority in the following process areas:

  • Logistics and distribution

  • Delivery processing
  • Outbound delivery processing
  • Shipping, (via Process Weaver)
  • Returning goods to factory

  • Plant Warehouse Management

  • Inbound Processing
  • Putaway Process
  • Outbound Processing
  • Stock Removal Process
  • Goods Movements
  • Shop floor Replenishment
  • Physical inventory
  • Cycle Counting

  • Material Management

  • Supply Planning
  • Item Creation (via Fletch)

Keywords: TechDigital Corporation, Cary , Sr. SAP Sales and Distribution (SD) consultant, Professions , Cary, North Carolina

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