Sales Facilitator II

Company: SPECTRUM
Location: Morrisville
Posted on: November 19, 2021

Job Description:

JOB SUMMARY
The main goal of the Spectrum Facilitator II position is to facilitate classroom learning, team meetings, and on-line sessions through a variety of delivery methods. This is an intermediate level postion that requires 3 years of training experience and up to 3 years of experience in the functional area or business unit.

MAJOR DUTIES AND RESPONSIBILITIES
Facilitate learning to develop participants' skill sets. This includes classroom instruction, team meetings, and on-line Learning debriefs
Manage the classroom and participants during training by tracking attendance, addressing inappropriate behavior and documenting performance, both strengths and development needs
Perform all administrative duties including class and lab preparation, schedule administration, and participant record maintenance (e.g., test scores, evaluations and attendance)
Perform all LMS prerequisite requirements and post-training duties including evaluation
Follow facilitator guide to lead learners through appropriate activities, discussions and debriefs
With support of facilitator guide, provide feedback to learners to aid with knowledge transfer and behavior change
Pursue development opportunities focused facilitation, learner engagement and classroom management excellence
Shadow training end-users to gain deeper understanding of how training translates in the business
Coach learners on specific skills within a role, process or system
Facilitate learning through a variety of delivery methods to develop participants' skill sets. This includes classroom Instruction, virtual training, team meetings, on-line learning debriefs, hands-on labs, peer to peer coaching, and train-the-trainer sessions
Troubleshoot technical issues and problems before and during sessions
Set up and maintains hands-on learning labs to ensure the most current equipment is installed and configured
Seek input from and provides feedback to learners to aid with knowledge transfer and behavior change
Pursue development opportunities to obtain additional expertise and strengthen core skills, building and improving job-related knowledge and leadership skills while seeking feedback from others
Seek input from and provides feedback to leaders on success of learners and learning programs
Act as a Subject Matter Expert (SME) to assist the curriculum development team with revisions to existing course content
Participate in task forces, committees and/or team meetings
Work one-on-one with learners to identify areas of strength and opportunity
Perform other duties as requested

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to deal with the public in a professional manner
Ability to effectively utilize Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Solid knowledge of different learning approaches
Excellent presentation skills to individuals, online and in person
Advanced skills relating to the functional area and or business unit

Education
Bachelor's degree or equivalent combination of training and/or work experience

Related Work Experience
3+ years Training delivery experience at professional level or equivalent
3 years experience or equivalent in the functional area and or business unit

WORKING CONDITIONS
Office environment
HTR322 295482 295482BR

Keywords: SPECTRUM, Cary , Sales Facilitator II, Sales , Morrisville, North Carolina