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Inside Sales Rep

Company: ePlus inc.
Location: Cary
Posted on: June 25, 2022

Job Description:

*Job Description: *The ePlus Inside Sales Rep (ISR) serves as a key member of a sales team that is tasked with acquiring, managing, and growing ePlus customer relationships and maximizing margin dollars. As an ePlus ISR, you must work proactively to provide hardware, software, and services solutions to ePlus customers with a focus on maximizing both profit and customer experience. You will foster and cultivate client relationships in order to maximize customer satisfaction and account longevity.*Job Responsibilities: ** Research and quote sales opportunities for product and service sales, using all available resources to satisfy customer requirements, while maintaining the most advantageous profit margin* Assist with project opportunities as well as support Run Rate Business including quoting, ordering, open order management, and post-order support* Coordinate with engineering for BOM design and validation* Assist with deal registration and negotiation of pricing* Uplift all sales opportunities with warranties, service offerings, accessories and supplies* Assist with CRM entries, including opportunities, engineering requests and contract requests* Accurately execute and manage customer orders, ensuring successful delivery within customer expectations* Utilize customer portals for all customer-required activities such as management of proposal requests, PO receipt confirmations and shipping information management* Take a proactive approach to problem resolution at the customer and supplier levels* Engage customers, vendors and manufacturer partners to develop and grow relationships* Seek opportunities to expand the ePlus footprint within each account* Provide customer and sales reporting as required or requested* Develop and maintain a working knowledge of the key products and services* Be accountable to key ePlus constituents, our vendors and partners* Stay current on the programs, promotions and campaigns from our major vendor suppliers in order to sell products and services at the best possible margin to ePlus* Conduct yourself at all times in a professional and considerate manner, with appropriate decorum, in all oral and written communications with customers both internal and external, be a credit to ePlus and reflect positively on your sales team*Your Corporate Responsibilities: *Internal Control responsibilities vary by role and are subject to change. Please discuss your individual internal control responsibilities with your immediate supervisor on a regular basis.* Handle confidential matters and information professionally* Conduct business in a professional, competent and ethical manner* Adhere to corporate policies and procedures*Job Knowledge/Skills: ** Self-motivated, results-oriented team player with outstanding communication and interpersonal skills for building long lasting business relationships* Must be a self-starter, able to work independently and collaboratively, and have the ability to handle multiple tasks under tight deadlines* Exceptional customer service and communication skills* Excellent organizational and prioritization skills with and acute attention to detail* Ability to adapt and learn new technologies, products, and processes* Ability to problem solve and exercise judgment in determining appropriate course of action* Team oriented with a positive attitude* Strong Microsoft Office Suite and General Computer Application skills*Education and Experience: ** 4-year degree is preferred* 1+ years in the IT industry is preferred* 1+ years of sales or customer service experience*Physical Requirements of Position: *Ability of finger dexterity to be used primarily to make small movements such as typing, picking up small objects or pinching fingers together. Movements frequently and regularly required using the wrists, hands and / or fingers. Speech ability must be at a level where one must convey detailed or important instructions or ideas accurately, loudly or quickly. Hearing ability must be at a level to hear average or normal conversations and receive ordinary information. Visual ability must be average with ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. Physical strength for sedentary work with sitting most of the time. May have to exert or lift up to 10 - 20 pounds of force occasionally.ePlus is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ePlus promotes affirmative action for minorities, women, disabled persons, and veterans.*Skills*Preferred* Strong, effective time management skills* Strong customer service skills* Strong communication/interpersonal skills*Behaviors*Preferred* Team Player: Works well as a member of a group* Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Job Type: Full-time

Keywords: ePlus inc., Cary , Inside Sales Rep, Sales , Cary, North Carolina

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