Field Travel Agent I - Durham, NC (RTP)
Company: The Auto Club Group
Location: Durham
Posted on: May 2, 2024
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Job Description:
It's a great time to join AAA The Auto Club Group!JOIN THE TEAM
COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full
timeExempt/Non Exempt:HourlyJob Description:Why Choose a Career
with the AAA The Auto Club Group (ACG)* Established brand that has
been around for over 100 years. Our members know and trust us!*
Branch offices present a unique dynamic for sellingo Walk-in
traffic also provides the chance for selling opportunities daily*
Field Travel Agents receive 100% backing from one of America's most
trusted brands to include paid training* Travel Partner Training
Certifications providedo Travel benefits for completing online
training programs to include: Free cruises and Agent Trip Rewards*
Membership to the International Airlines Travel Agent Network
(IATAN)o Benefits include: Hotel and car rental discounts, deeply
discounted rates by cruise and tour partners and exclusive access
to various shopping categories* ACG Travel's Premier Membership
with American Society of Travel Advisors (ASTA)* Preferred Partner
Member benefits with industry leading partners* ACG Travel
Expertise Development Trip Program (Eligible within 6 months of
employment)o Program provides Travel Advisors with first-hand
travel experience of ACG's strategic destinations and suppliers*
Company provided LEADS as well as the opportunity to sell to the
existing membership base* Offices house travel, membership and
insurance sales staffExcellent opportunities to build a career
path:Pursue corporate leadership roles in the Distribution channel
or elsewhere in the organization, such as:* Travel Sales
Leadership* Field Sales Leadership* Learning & Development* Field
Agent Support* Vendor & Product Development* MarketingA DAY IN THE
LIFE of a Field Travel AgentThe Auto Club Group is seeking
prospective Field Travel Agents who can generate new sales, retain
existing members and grow ACG's overall book of business through
our multiple product offerings. You will be challenged to drive new
business with competitive products and help retain The Auto Club
Groups 14+ million members.* Establishes and grows mutually
beneficial relationships with AAA Members to maximize their member
experience and use of AAA benefits, leading to profitable sales,
revenue growth and repeat Travel bookings* Achieves assigned
travel, membership, and credit card sales goals* Sells cruises,
tours, hotel accommodations, air travel, car rental, travel
insurance, AAA credit cards, AAA memberships and related travel
products and services* Prepares complex and/or large scale domestic
and international travel packages* Completes reservations and
advise clients regarding documentation requirements* Makes
necessary travel arrangements (i.e. reservations, collect money,
and process documents)* Receives and champions customer concerns
through to resolution* Ask for referrals, build and grow a book of
client business by utilizing the AAA ACG lead system* Proactively
learn and utilize AAA ACG digital and communication technologies to
achieve objectivesWhat it's like to work for The Auto Club Group:*
Serve our members by making their satisfaction our highest
priority* Do what's right by sustaining an open, honest and ethical
work environment* Lead in everything we do by offering
best-in-class products, benefits and services* ACG values our
employees by seeking the best talent, rewarding high performance
and holding ourselves accountableHOW WE REWARD OUR EMPLOYEESLayered
Compensation Plan:* Unlimited Commissions* Monthly Booking Bonus*
Quarterly New Hire On-Pace Bonus* Average New Hire Compensation
$42,000+o $15.65/hour guaranteed base plus commission
opportunitiesACG offers excellent and comprehensive benefits
packages:* Medical, dental and vision benefits* 401k Match* Paid
parental leave and adoption assistance* Paid Time Off (PTO),
company paid holidays, CEO days, and floating holidays* Paid
volunteer day annually* Tuition assistance program, professional
certification reimbursement program and other professional
development opportunities* AAA Membership* Discounts, perks, and
rewards and much moreWE ARE LOOKING FOR CANDIDATES WHORequired
Qualifications:Education* High school diploma or equivalentWork
Experience* 1-year business to consumer salesSuccessful candidates
will possess:* Strong sales skills with a history of effectively
developing, tracking, following up on and closing leads* Advanced
consultative selling techniques utilizing thorough product
knowledge* Strong phone sales and prospecting skills* Excellent
verbal and written communication skills combined with strong
customer focus* Ambition, motivation and drive* Excellent listening
skills and ability to understand customer needs* Ability to
proactively grow a personal book of business and repeat clientsWork
EnvironmentThis is an in-office position. Employees will service
ACG members in-person and are based on site in an ACG branch
facility.Who We AreBecome a part of something bigger.The Auto Club
Group (ACG) provides membership, travel, insurance, and financial
service offerings to approximately 14+ million members and
customers across 14 states and 2 U.S. territories through AAA,
Meemic, and Fremont brands. ACG belongs to the national AAA
federation and is the second largest AAA club in North America.By
continuing to invest in more advanced technology, pursuing
innovative products, and hiring a highly skilled workforce, AAA
continues to build upon its heritage of providing quality service
and helping our members enjoy life's journey through insurance,
travel, financial services, and roadside assistance.And when you
join our team, one of the first things you'll notice is that same,
whole-hearted, enthusiastic advocacy for each other.We have
positions available for every walk of life! AAA prides itself on
creating an inclusive and welcoming environment of diverse
backgrounds, experiences, and viewpoints, realizing our differences
make us stronger.To learn more about AAA The Auto Club Group visit
Important Note:ACG's Compensation philosophy is to provide a
market-competitive structure of fair, equitable and
performance-based pay to attract and retain excellent talent that
will enable ACG to meet its short and long-term goals. ACG utilizes
a geographic pay differential as part of the base salary
compensation program. Pay ranges outlined in this posting are based
on the various ranges within the geographic areas which ACG
operates. Salary at time of offer is determined based on these and
other factors as associated with the job and job level.The above
statements describe the principal and essential functions, but not
all functions that may be inherent in the job. This job requires
the ability to perform duties contained in the job description for
this position, including, but not limited to, the above
requirements. Reasonable accommodations will be made for otherwise
qualified applicants, as needed, to enable them to fulfill these
requirements.The Auto Club Group, and all its affiliated companies,
is an equal opportunity/affirmative action employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, gender identity, sexual orientation,
national origin, disability or protected veteran status.Regular and
reliable attendance is essential for the function of this job.AAA
The Auto Club Group is committed to providing a safe workplace.
Every applicant offered employment within The Auto Club Group will
be required to consent to a background and drug screen based on the
requirements of the position.
Keywords: The Auto Club Group, Cary , Field Travel Agent I - Durham, NC (RTP), Sales , Durham, North Carolina
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